Optimise your IT

Cross-country customer solutions

Virtual communications solutions are helping one Australian company extend into the global marketplace.

Cross-country customer solutions

Telstra’s call centre infrastructure is helping one Australian business provide customer support to more than 30 countries using Multi-protocol Label Switching (MPLS) technology.

  • The single virtual call centre infrastructure links Mindpearl’s contact centres in Brisbane, Fiji, Barcelona and Cape Town.
  • Maintenance fees and licencing fees have reduced while agency occupancy has increased.

As businesses expand into the international market reliable communication networks are essential. Find out how Telstra is connecting businesses across the globe.

Related News

man working from his car
Liberate your workforce
Liberate your workforce
Working smart and mobile in 2018

To thrive and stay innovative, organisations need to embrace agile, mobile-focused ways of working. We all know that being chained to your desk and dealing with antiquated syst...

Architect at construction site
Optimise your IT
Optimise your IT
QBCC embraces the benefits of hybrid cloud

To promote organisational flexibility, the Queensland Building and Construction Commission made the switch to a hybrid cloud solution. Find out how the project was completed ah...

People pointing to a computer screen
Optimise your IT
Optimise your IT
Why your organisation needs SD-WAN

Discover why SD-WAN technology is an increasingly attractive choice for rolling out services and applications across an enterprise. With flexibility, speed and a reputation fo...

Truck on highway
Create transformative innovation
Create transformative innovation
Five fields Industrial IoT will revolutionise

From fleet management to customer experience, Industrial IoT is transforming Australian industry and realising Big Data's promise. The Internet of Things, or IoT refers to ite...