Optimise your IT

Better manage customer orders

Highlights
  • Wholesalers who deliver excellent customer service in the supply chain have a competitive advantage.
  • The paperless technology of the Canvas app enables more accurate and more responsive ordering.
  • Smart retailers know the value of a reliable, super-responsive wholesale supplier.

Retailers are looking for wholesalers who deliver superior customer service – now you can streamline the ordering process with Telstra’s Canvas app.

In last month’s IN:SIGHT we stressed the importance for wholesalers of delivering excellent customer service in the supply chain, as highlighted recently by industry expert Jenny Spring in a small business blog. Examples include going the extra mile, keeping customers informed and being able to fill last-minute orders.

Better manage customer orders

If wholesalers can develop a customer service point of difference in a highly competitive market such as the grocery sector, they can seize new opportunities for growth. Indeed, the Food and Grocery Code of Conduct signals a new spirit of cooperation in the industry.

The paperless technology of the Canvas app can help your wholesaling business achieve a powerful service advantage. Put simply, Canvas replaces your old paper forms with digital versions on compatible smartphones and tablets.

It takes patience and dedication to get your products in stores for the first time, and another type of skill to convince retailers to keep your products on their shelves.

– Suncorp small business blog

With Canvas, customer orders can be filled quickly and accurately. No more illegible handwriting, lost forms or wasted time re-keying data back at the office. Your team can work on the same platform with any compatible device.

Smart retailers know the value of a reliable, super-responsive wholesale supplier. So take a look at Canvas – a great way to build trust and loyalty with partners all the way along the supply chain.

Ask your account executive about Telstra’s special bundle offer featuring the Canvas app, a Samsung Galaxy Tab Active tablet and a durable Otterbox case.

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