Optimise your IT

Better manage customer orders

Highlights
  • Wholesalers who deliver excellent customer service in the supply chain have a competitive advantage.
  • The paperless technology of the Canvas app enables more accurate and more responsive ordering.
  • Smart retailers know the value of a reliable, super-responsive wholesale supplier.

Retailers are looking for wholesalers who deliver superior customer service – now you can streamline the ordering process with Telstra’s Canvas app.

In last month’s IN:SIGHT we stressed the importance for wholesalers of delivering excellent customer service in the supply chain, as highlighted recently by industry expert Jenny Spring in a small business blog. Examples include going the extra mile, keeping customers informed and being able to fill last-minute orders.

Better manage customer orders

If wholesalers can develop a customer service point of difference in a highly competitive market such as the grocery sector, they can seize new opportunities for growth. Indeed, the Food and Grocery Code of Conduct signals a new spirit of cooperation in the industry.

The paperless technology of the Canvas app can help your wholesaling business achieve a powerful service advantage. Put simply, Canvas replaces your old paper forms with digital versions on compatible smartphones and tablets.

It takes patience and dedication to get your products in stores for the first time, and another type of skill to convince retailers to keep your products on their shelves.

– Suncorp small business blog

With Canvas, customer orders can be filled quickly and accurately. No more illegible handwriting, lost forms or wasted time re-keying data back at the office. Your team can work on the same platform with any compatible device.

Smart retailers know the value of a reliable, super-responsive wholesale supplier. So take a look at Canvas – a great way to build trust and loyalty with partners all the way along the supply chain.

Ask your account executive about Telstra’s special bundle offer featuring the Canvas app, a Samsung Galaxy Tab Active tablet and a durable Otterbox case.

Related News

Woman on her phone in an office setting
Liberate your workforce
Liberate your workforce
Making the switch to an IP-based telephony service

As traditional ISDN and PTN phone lines are decommissioned with the rollout of the National Broadband Network, Australian businesses need to find the right IP-based telephony s...

People standing around a workspace using a laptop
Optimise your IT
Optimise your IT
Fast, resilient and virtual: Our network for tomorrow

To meet Australia’s increasing demands for data, speed and network resiliency, Telstra is reimagining our network with software, virtualisation and 5G. The last decade has see...

tennis stadium
Reach global markets
Reach global markets
Over-the-top content with WTA and Perform Group

Across the world, sports fans are demanding higher quality video, with less delay and more features than ever before. We explore how the convergence of IP and traditional broad...

Better prepared: Effective security planning
Secure your business
Secure your business
Better prepared: Effective security planning

Effective security preparation doesn’t just help you manage risks – it empowers you to respond more effectively when they surface. In the last several years, security has shi...