Liberate your workforce

Critical networks: Data delivers first response fast

Secure, real-time communications are vital to the success of emergency services – they can save lives when disaster strikes.

Critical networks: Data delivers first response fast

Over the past decade, mobile broadband communications have become central to the way emergency services across the country respond in a time of crisis.

The land mobile radio systems that once formed the backbone for voice communications have gradually been augmented with mobile broadband, resulting in an extraordinary transformation in the way emergency services mobilise when disaster strikes.

As national general manager for government and public safety and security at Telstra, Alex Stefan has witnessed this transformation brought about by real-time video transmissions, rapid access to a patient’s medical information, and immediate background checks during policing operations.

Underpinning all of these services is a world-leading mobile broadband network technology called LANES, developed by Telstra to ensure highly mobile emergency services operators get the information they need, when they need it most.

Transcript

My name is Alex Stefan, I’m the national general manager for government and public safety and security [at Telstra].

Communication is the lifeblood of all emergency services, from the receipt of the 000 call through to the dispatch to the site.

Historically, in the police and emergency services, the primary method of communication was voice communication using land mobile radio networks, and that’s always been the mainstay of communications for many, many years. And over the last decade since the introduction of mobile broadband in Australia, we’ve seen this extraordinary transformation.

LANES was conceived in Australia by an Australian-owned company, and it won the 2015 World Mobile Congress award for LTE [long-term evolution] innovation.

We can co-locate that spectrum and provide surety of service of that spectrum to be solely and exclusively utilised by that organisation for the purposes of meeting their particular requirements.

Today what we’re able to do – we’re actually able to bring from the field, through the officer, the actual event occurring. [We have] the ability to stream real-time video and imagery from the fire front, be it from a helicopter that’s hovering above, be it from a fire truck or an individual officer.

The police today carry iPads, and they’re able through their iPads to access real-time crime reporting information.

And for ambos, similarly again, they can access through their tablet computers real-time patient information, they can stream ECG [electrocardiogram] information, they can connect back to special medical centres to ask for additional support.

And this has been quite transformational for these organisations that are very highly mobile, which deliver frontline services to the community.

I think it is really unique. I think it – it will fundamentally change the way people perceive and deploy mission-critical communications through mobile broadband into the 21st century.

Telstra has created world leading network services to support Australia’s emergency services.

Find out more

Related News

Building Asia Pacific’s leading subsea cable network
Reach global markets
Reach global markets
Building Asia Pacific’s leading subsea cable network

Telstra’s Michael Ebeid, Group Executive, Enterprise shares what he thinks is Telstra’s best kept secret, and how Telstra aims to use this to deliver the best connectivity to b...

Putting a spotlight on businesses that push boundaries
Create transformative innovation
Create transformative innovation
Putting a spotlight on businesses that push boundaries

We take a look at two of last year’s Telstra Business Awards winners, their journey to success, and learn about the opportunities for medium sized businesses to get recognised ...

The biggest game-changing feature of 5G
Create transformative innovation
Create transformative innovation
The biggest game-changing feature of 5G

Every new generation of mobile technology, from 1G to 4G, has heralded faster speeds and more functionality. Now we are headed towards 5G – the next-generation of wireless tech...

See your organisation through a new lens
Secure your business
Secure your business
See your organisation through a new lens

We explore the business possibilities unlocked by leveraging data and analytics from electronic security systems to make better decisions. As technology evolves, for example as...