Government needs innovative technology solutions to transform complex public services making them citizen and community centred, easy to use, and cost effective.
How can you create a more productive, motivated and inspired workforce? Bestselling author Charles Duhigg says the secret lies in the power of cognitive routine. The world’s m...
The time is right to audit the enterprise collaboration tools your employees actually use and discover what they need, so you can nurture an effective digital workplace with ev...
To promote organisational flexibility, the Queensland Building and Construction Commission made the switch to a hybrid cloud solution. Find out how the project was completed ahead of schedule and under budget. As its traditional server hardware was approaching end-of-life last year, the Queensland Building and Construction Commission sensed an opp...
Australian business leaders are waking up to the benefits of enhanced customer experience (CX) on their bottom line, and it impacts more than just customer care and marketing d...
There is a proven six-step process for making a quality decision, according to the experts at the Society of Decision Professionals. Professor Steve Begg is a lecturer at the U...
There is a proven six-step process for making a quality decision, according to the experts at the Society of Decision Professionals. Professor Steve Begg is a lecturer at the U...
Innovation is at the heart of the Australian public’s vision for the future of government service delivery. We explore how the public sector can maintain its digital momentum. ...
It’s no secret that technology can improve individual lives, but on a larger scale it can be a positive force helping those who need it most. Time, money, access – these are ju...
There’s never been a more exciting time to be a part of the digital world says Tony Warren, group executive for Corporate Affairs at Telstra. While digital connectivity once c...
The future of citizenship and service delivery is here – and it’s all about virtual movement, says former Estonian government CIO Taavi Kotka. Northern Europe’s Estonia, on th...
With more than 60 per cent of people in Australia living in urban areas, smart cities are absolutely critical to sustained economic growth and environmental protection. Welcome...
Tomorrow’s towns need technology and infrastructure, but most importantly, people. It takes a village to build a smart city. When the Australian Federal Government revealed its...
It’s the word on everyone’s lips, but it turns out the key to unlocking innovative potential lies in better understanding its meaning. As noted historian Yuval Harari argues ...
If the great political upsets of 2016 hold a single lesson for businesses, it is this: you can’t bank on assumptions and you shouldn’t take loyalty for granted.
The growth of a digitally-connected workforce means businesses should not simply think about building a video-first culture; collaboration should already be the norm. As more a...
From Singapore to Estonia, technology is spurring public good, smart service and social inclusion.
As the demands of an interconnected, disrupted future increase, the onus is on governments to keep up with their constituents.
One West Australian city is embracing a digital first strategy to future-proof its economy.
As we leap into a new age of digital connectivity and technological innovation, adaptability and the power to manage change effectively are fast becoming the hallmarks of a suc...
Adventurous leadership has never been more accepted, or necessary.
As the global population swells, entrepreneurship is the answer to creating and delivering responsive policy.
Global trade is a sprawling web of data and financial transactions that transcends geographical borders. Forget conventional geography with its neat national borders and colour...
There are a lot of things that money can buy, but trust and transparency aren’t among them.
Political transformation, the “gig” economy, and the individual value chain; meet the new global economy.
A small council in a big place is embracing technology for fleet monitoring and safety.
When it comes to connected business, CISCO evangelist Aglaia Kong has three steps for ensuring success as the internet of everything become reality.
Having worked with some of the world’s most celebrated cities, civic design expert David Adam explains the essential ingredients to a successful, sustainable and productive env...
NASA has to overcome earthly limitations before its exploratory space partnerships can take off.
Business researcher Stuart Kirkby has uncovered three essential ingredients that are key to the adoption of transformational business practices.
Don’t get caught out: Five surprising facts you may not know about backup and disaster recovery.
In the same way rotary dial telephones have all but disappeared from our homes, desktop PCs may soon become relegated to history. Here’s why.
Five ways to cease multi-tasking, and make the most of your time.
In banking and finance, customer tastes are rapidly evolving in response to technological change.
In just 48 hours, enthusiastic teams of software developers in Sydney and Melbourne created solutions that answered the needs of some of Australia’s most deserving not-for-prof...
Due to the increasing globalisation of business, developing and maintaining meaningful relationships with customers can be tough. Video conferencing can bridge the gap. The glo...
Box software allows you to exchange files, securely and efficiently across different devices to boost collaboration.
In the old days, offices were organised hierarchically. Management typically occupied the top floor. The lower your floor number, the further down the organisational chart you ...
General Manager of Telstra’s Managed Security Services, Thomas King, discusses the vital role managed security services play in Telstra’s efforts to help contribute to a cyber ...
Job sharing is making its way into senior ranks and complex roles such as those in the professional services. It has long been used as a recruitment tool and part of a flexible...
Every year 66 million people move to a city, creating opportunities for companies to deliver sustainable high-tech urban infrastructure.
Data scientists have emerged from nowhere to become overnight corporate superstars. The Harvard Business Review describes the role as the “sexiest job of the 21st Century”, IBM...